Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–5 business days. During periods of high order volume, processing may take slightly longer — we'll notify you by email if there's a significant delay.

Shipping Rates & Delivery Estimates
Standard Shipping: 2-4 business days. Cost is calculated at checkout.
Delivery times are estimates and may vary due to carrier delays outside our control.

Shipment Confirmation & Order Tracking
Once your order ships, you'll receive a confirmation email with your tracking number. Tracking updates may take 24–48 hours to activate.

International Shipping
We currently ship within the United States only.

Lost or Damaged Packages
If your order arrives damaged, contact us at try.naturemind@gmail.com with a photo, and we'll take care of it — per our Refund Policy, no return required.

Order Address Changes
Need to update your shipping address? Contact us at try.naturemind@gmail.com as soon as possible. We can't guarantee changes once an order has entered processing.

Questions
Reach out anytime at try.naturemind@gmail.com